配送ポリシー

SHIPPING POLICY

Last updated: September 9, 2026

PROCESSING TIME

All apparel items (t-shirts, hoodies) are made to order through our print-on-demand partners. Please allow 2-7 business days for production before your order ships. During high-demand periods (holidays, promotions), processing may take slightly longer.

Digital products (ebooks such as Who Is X and The Last Believer) are delivered instantly via email/download link after payment is confirmed , no shipping is required for these items.

If your order contains both physical and digital items, the digital item will be available immediately, while the physical item will follow the processing and shipping timeline below.

SHIPPING TIMES

Once your order has been processed, estimated delivery times are:

- Domestic (Romania/EU): 3-8 business days
- Rest of Europe: 5-10 business days
- United States & Canada: 7-14 business days
- Rest of world: 10-20 business days

These are estimates only and are not guaranteed. Delivery times may vary due to carrier delays, customs processing, weather, or other events outside our control.

SHIPPING RATES

Shipping costs are calculated at checkout based on your location, the items
ordered, and the shipping method selected.

INTERNATIONAL ORDERS & CUSTOMS

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We have no control over these fees and cannot predict their amount ,  please check with your local customs office if you're unsure.

ORDER TRACKING

Once your order ships, you'll receive a confirmation email with tracking information (when available). Please allow up to 48 hours for tracking information to update after you receive it.

INCORRECT ADDRESSES

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at andreipalacean7@gmail.com , we'll do our best to correct it before the order ships, but we cannot guarantee changes once production has started.

LOST, STOLEN, OR DAMAGED PACKAGES

If your order arrives damaged, please contact us at andreipalacean7@gmail.com  with photos of the damaged item and packaging within 7 days of delivery, and we'll work with you to resolve it.

For packages marked as delivered but not received, please check with neighbors and your local carrier first. If the issue isn't resolved, contact us and we'll investigate with the carrier - however, we are not responsible for packages lost or stolen after being marked as delivered.

QUESTIONS

If you have any questions about your shipment, reach out to us at andreipalacean7@gmail.com.